Suggested methodology for the implementation of processes
The steps that the ISO proposes to establish in the business process-oriented approach are:
1. Identification of organizational processes
* Define the purpose of the organization
* Define the policies and objectives of the organization
* Determine the processes in the organization
* Set the sequence of processes
* Define the process owners
* Define process documentation
2. Planning processes
* Define the activities within the process
* Define the monitoring and measurement requirements
* Define the resources needed for the operation of each process
* Check the process with respect to its planned objectives (consistent with the organization)
3. Implementation and measurement of processes
* Communication to staff
* Education & Training
* Change management
* Review and involvement of management
4. Process Analysis
* Collecting information for each process
* Performance measurement processes
* Identifying opportunities for improvement
* Performance Reports to the address
5. Corrective action and process improvement
* Identification of root causes
* Implementation of corrective and preventive actions
* Design and implementation of improvements
Of course, this is a tip that serves as a general guide to what you can consider and adapt to the specific needs of each company or organization, so you should adjust it for purposes that suit each particular case.
The adoption of this approach based on processes rather than functions or departments, it is useful to improve the performance, effectiveness and efficiency of the entire system of corporate governance and thus offers the possibility of achieving the objectives of the organization increasingly with greater success.